ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 6241112067
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still face issues, click "send OTP" and wait for the time to pass, and if you don't receive the OTP, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus rewards. This means users can only cash out the money they've earned through gaming, not the bonus amounts they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A fully filled-out KYC profile is required to move forward with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours to complete. However, occasional delays may occur, potentially extending the wait time to up to 24 hours for payment processing. This variation in processing time is dependent on the specific circumstances of each transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus can be withdrawn. The bonus amount itself cannot be withdrawn, only the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find that the withdrawal request will be processed within 24 hours. If the funds are not added to your wallet account, you can contact their care centre for assistance.
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